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Reporteq Support & Development Plans
Elevate Your Business with Reporteq's Tailored Support and Development
Unleash Growth Potential with Our Comprehensive Packages
Welcome to Reporteq Support and Development. From startups to enterprises, we offer custom solutions that drive success. Troubleshooting, optimization, and dedicated teams – all in one place
Support Plans
Unlock tailored support with Reporteq's meticulously crafted Support Packages. From troubleshooting and updates to proactive monitoring, each tier is designed to meet your business's unique needs. Elevate your operations with timely assistance and expert guidance. Choose the package that fuels your success
Basic Support Package
Perfect for small businesses or startups with
non-urgent support needs, seeking
troubleshooting, minor updates, and
occasional guidance
- Response Time: Within 48 hours
- Troubleshooting
- Minor updates
- API issue resolution
- Non-technical explanations
- Suggested solutions with pros and cons
- Free consultation
- Upgrade or Cancel Anytime
Enhanced Support Package
Best suited for growing businesses that require faster response times, proactive monitoring, and regular performance reports to maintain a stable and optimized online presence.
- All Basic Support services
- Response Time: Within 24 hours
- Proactive monitoring
- Priority issue resolution
- Quarterly performance reports
- Free consultation
- Upgrade or Cancel Anytime
Premium Support Package
Ideal for larger enterprises or mission-critical websites requiring rapid response, dedicated resources, emergency support, and ongoing optimization for optimal performance and reliability.
- All Enhanced Support services
- Response Time: Within 4 hours for critical issues, within 12 hours for non-critical issues
- Dedicated resource
- Emergency support
- Regular optimization suggestions
- Bi-monthly performance meetings
- Free consultation, Up to 2 incidents
- Change Plan or Cancel Anytime
Developmental Plans
Ignite growth with Reporteq's Developmental Packages. From turbocharging startups to strategic collaboration for industry leaders, our frameworks are your blueprints to success. Choose the package that aligns with your expansion goals and drive innovation with dedicated resources.
Growth Accelerator Package
Designed for businesses looking to scale their operations and rapidly develop new features and functionalities.
- Dedicated Development Team
- Customized Development Roadmap
- Agile Development Methodology
- Support (Response time 48 hours)
- Monthly Strategy Sessions
- Continuous Integration and Deployment
- 40-50 hours/month
- Competitive Pricing
- Upgrade or Cancel Anytime
Innovation Partnership Package
Ideal for companies seeking a long-term partnership to drive innovation and stay ahead in their industry.
- Strategic Consulting and Ideation
- Dedicated Development Resources
- Agile Development Methodology
- Continuous Innovation Sprints
- Full Development Lifecycle Support
- Priority Support (Response time 24 hours)
- Regular Progress and Performance Reports
- 60-80 hours/month
- Flexible Pricing Models
- Upgrade or Cancel Anytime
On-Demand Development Package
Perfect for businesses with sporadic or unpredictable development needs, allowing them to access development resources whenever required.
- Flexible Development Resources
- Pay-As-You-Go Pricing
- Rapid Resource Allocation
- Quick Turnaround Time
- No Monthly Commitment
- Emergency Support Across Various
- Technologies and Platforms with 8-10
- hours response time
- Scalable Solutions
- Flexible hours/month
- Transparent Billing
- Change Plan or Cancel Anytime
Website Support Plans
Ensure seamless online presence with Reporteq's Website Support Packages. From foundational care to elite maintenance, our packages offer essential security, advanced updates, and strategic consultation. Select the package that safeguards and enhances your digital front, tailored to your business's needs.
Standard Care Package
Ideal for small to medium-sized businesses seeking essential website maintenance, security, and support.
- WordPress, Theme & Plugins Updates
- Daily Website Backups
- Malware Removal if your website gets hacked
- Reliable Email Delivery Service
- Website Uptime Monitoring
- Detailed Monthly Report
- Privacy Focused Website Analytics (GDPR Compliant)
- 45 min Extra Support Allowance (does not rollover)
- Discounted Hourly Rate for Extra Support
- Upgrade or Cancel Anytime
Advanced Care Package
Designed for growing businesses requiring frequent updates, enhanced security, and advanced optimization.
- Everything included in the Standard Care Plan
- Website maintenance and updates (weekly)
- Enhanced security measures (firewall setup, advanced malware scanning)
- Proactive malware removal if your website gets hacked
- Priority email support (Response Time: Within 24 Hours)
- Advanced Website Performance Optimization
- Conversion Rate Optimization (CRO) analysis and recommendations
- Monthly Strategy Consultation
- Custom Analytics Setup and Reporting
- 60 min Extra Support Allowance (does not rollover)
- Discounted Hourly Rate for Extra Support
- Upgrade or Cancel Anytime
Elite Care Package
Tailored for established businesses with high traffic, demanding daily maintenance, advanced security, and strategic consultation.
- Everything included in the Advanced Care Plan
- Website maintenance and updates (daily)
- Advanced security measures (real-time threat monitoring and resolution)
- Proactive malware removal if your website gets hacked
- Priority email support (Response Time: Within 12-14 hours)
- Enhanced Website Performance Optimization
- Comprehensive SEO Analysis and Strategy Implementation
- Monthly Strategy Consultation + Implementation Support
- Advanced Custom Analytics Setup and Reporting
- 90 min Extra Support Allowance (does not rollover)
- Highly Discounted Hourly Rate for Extra Support
- Change Plan or Cancel Anytime
Request a Consultation Form
Step 1
Submit your information and get a free consultation call
Step 2
Recieve a free customized plan along with the quotation
Step 3
Kick-off meeting and onboarding