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Team Size
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Global Support
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Projects
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Clients
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Team Size
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Global Support
Website Support Services
Keep your website up to date with security
patches, software updates, and frequent backups.
Keep your website up to date with security patches, software updates, and frequent backups.
Website support and maintenance is one of those things that no one realises they need until they run into a problem for which they don't have a solution. This is where we come in!
Our comprehensive service plan covers regular maintenance of your website which includes necessary security updates, plugin updates, and theme updates. We also perform a regular check of every page of your website to make sure things look right and are functioning correctly.
We are your trusted web partners who provide your business with customized web support and maintenance services that help deliver a quick, secure and seamless online user experience. Our team experts take the hassle out from managing your website so that you can concentrate on other crucial aspects of the business.
Website maintenance Service
We do everything related to Web Maintenance right here.
01
Website Updates & Changes
Our developers and designers team is ready to make updates and website changes as per your requirements.
02
On Site Technical SEO Service
Our technical SEO audit & On-page SEO service optimize website & make them search engine friendly.
03
Routine Website
Backup
Our technical SEO audit & On-page SEO service optimize website & make them search engine friendly.
04
Website
Security
We carry out regular, weekly and monthly security scans, error and vulnerability reports to fix those on time.
05
Weekly Client
Reports
We ensure you are always up -to-date with the website changes and updates with our weekly reportings.
06
Server Up Time
Monitoring
Our website hosting service makes sure that your website is not down at any moment & fixing any errors.
Our Offered
Web Maintenance Services
Perfect blend of holistic & comprehensive services to ensure user friendliness
Weekly System Checks
Performance Testing
Performance Updates
Weekly System Health Assessments
Database Optimization
Database Backups
System Performance Monitoring
Server Updates & Patching
Plugin Optimization
Website Support Packages
Premium support package with all-inclusive web support services.
We understand that not all applications are created equal. Therefore, we also offer customizable support packages so your systems have the dedicated resources they need.
Support | Essentials
Low Traffic Websites /
Simple - Non critical apps
125
- Maximum 48 Business Day Response Time
- 4 Hours of Support Time, Up to 2 incidents
- Services available during Reporteq business
- Real-Time Monitoring and Incident Alerts
- BI Weekly Maintenance (if applicable)
- Dedicated Support Queue
- Consulatation Services
- Additional incidents are billed at $95 per hour Overage on the 4 hours is billed at $95 per hour
Support Service
Low Traffic Websites /
Simple - Non critical apps
400
- Maximum 48 Business Day Response Time
- 4 Hours of Support Time, Up to 2 incidents
- Services available during Reporteq business
- Real-Time Monitoring and Incident Alerts
- BI Weekly Maintenance (if applicable)
- Dedicated Support Queue
- Consulatation Services
- Additional incidents are billed at $95 per hour Overage on the 4 hours is billed at $95 per hour
Dedicated Support
Low Traffic Websites /
Simple - Non critical apps
500
- Maximum 48 Business Day Response Time
- 4 Hours of Support Time, Up to 2 incidents
- Services available during Reporteq business
- Real-Time Monitoring and Incident Alerts
- BI Weekly Maintenance (if applicable)
- Dedicated Support Queue
- Consulatation Services
- Additional incidents are billed at $95 per hour Overage on the 4 hours is billed at $95 per hour
Dedicated Support
Low Traffic Websites /
Simple - Non critical apps
Coustom
- Maximum 48 Business Day Response Time
- 4 Hours of Support Time, Up to 2 incidents
- Services available during Reporteq business
- Real-Time Monitoring and Incident Alerts
- BI Weekly Maintenance (if applicable)
- Dedicated Support Queue
- Consulatation Services
- Additional incidents are billed at $95 per hour Overage on the 4 hours is billed at $95 per hour
-
WordPress, Theme & Plugins Updates
-
Daily Website Backups
-
Website Security + Regular Malware Scans
-
Malware Removal if your website gets hacked
-
Reliable Email Delivery Service
-
Website Uptime Monitoring
-
Detailed Monthly Report
-
Privacy Focused Website Analytics (GDPR Compliant)
-
45 min Extra Support Allowance (does not rollover)
-
Discounted Hourly Rate for Extra Support
Customer Testimonials
Our new reports give us the visibility and access to data in ways we never had before. Our data is unlocked and now helping us make critical decisions faster.
Tod Robinson | Founder, Solara Medical Supplies
Customer Testimonials
The Reporteq team has worked with Learning Upgrade to design and develop a new Learning Management System for our global customers to use.
Vinod Lobo | CEO, Learning Upgrade
Customer Testimonials
Sam and his team have been exceptional from the outset. As a company we set out with a semi clear idea of what we wanted and how to get it. They have made it a reality.
Joshua Ball | Farmers Pick
Customer Testimonials
Sam completed our project to design the architecture of our Learning Management System successfully, on time, and on budget. He is a good communicator, is technically competent, and took the time to understand….
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Vinod Lobo | CEO of Learning Upgrade
Customer Testimonials
Sam and his team have been exceptional from the outset. As a company, we set out with a semi-clear idea of what we wanted and how to get it. They have made it a reality. Thanks to the guidance of his team….
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Joshua Ball | Co-Owner of FarmersPick
Customer Testimonials
Sam and his team were very professional and able to tackle a wide range of tasks. Their remote team also did a great job despite the time zone and cultural differences. It seems like they are always…..
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Nick | CEO of Sengii
Customer Testimonials
This team did everything I hoped an UpWork Freelancer Agency would do for me. Their management team is extremely friendly and converses well in meetings. Their developers have good English……
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John from Social Realm LLC
Customer Testimonials
Really did a nice job with the work! I was impressed with the skills, quality of the deliverables, and even out-of-the-box thinking and suggestions on how things could be done better. Great team!
Mike Sorensen | CEO of Wild Energy
Customer Testimonials
Fantastic work and communication! Job was completed on time and the team was easy to work with and delivered exceptional work. 10/10 would recommend! We look forward to working with them in the future.
Lawrence Tang from | Clicktime
Customer Testimonials
Sam and his team were incredibly helpful, talented, and supportive through the development cycle. I would highly recommend him for your next project.
Matt McCallum from | Intelliflux
Customer Testimonials
I would highly recommend Dina/Bryan/Reporteq. They have been extremely responsive, diligent, and impressively knowledgeable. Bryan was able to understand and frame up my project very quickly……
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Russell Diamond, | CEO of Credit Vault
Customer Testimonials
A great company to work with!!! All of my needs were met to the highest of standards. Would totally recommend working with these guys. Very knowledgeable and diligent with their work. Instant feedback 10/10!!!.
GianPaolo DiPietro from | Home CFI
Customer Testimonials
This was a great experience. Going into looking to build a software program can be very complex. I really appreciate the way Bryan took the time to talk with me and walk through the wire-framing…….
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Mike Grossblatt from | First Time Home Buyer
Customer Testimonials
Now I get to track my storage properties live with no time or effort on our end. It’s Awesome!
Ryan Oliver | IN Self Storage
Customer Testimonials
This solution heavily reduced human error while increasing speed of process to a fraction of the original effort.
Elyse Birnbaum | AMN Healthcare
Request a Consultation Form
Step 1
Submit your information and get a free consultation call
Step 2
Recieve a free customized plan along with the quotation
Step 3
Kick-off meeting and onboarding